Safal Capital
Help Centre

Frequently Asked Questions

Straight answers to the questions we hear most often, about our products, process, fees, and how we work.

16 questions answered5 categoriesUpdated May 2026

All Questions

16 questions

Begin with a 15-minute call with one of our advisors. We'll understand your goals, risk appetite, and time horizon, then recommend the right products. KYC is fully digital and takes about 15 minutes. No obligation, no pressure.

It depends on the product. Mutual fund SIPs start from ₹500 per month. Unlisted share allocations typically start at ₹50,000–₹2 lakh. AIF investments have a SEBI-mandated minimum of ₹1 crore. Your advisor will recommend the right fit based on your goals and portfolio size.

All securities are held in your own demat account, Safal Capital never takes custody of client securities. Cash settlements move through SEBI-regulated channels. We are a SEBI-registered investment platform, and every transaction is documented and auditable.

For most investments: PAN card, Aadhaar, a recent bank statement, and a cancelled cheque. For AIF allocations, we additionally require a sophisticated-investor declaration and source-of-funds documentation. The full digital onboarding process takes approximately 15 minutes.

None. Every fee is disclosed in writing before you confirm any allocation, brokerage, advisory fees, and AIF expense ratios. For mutual funds, we offer only direct plans, which means zero distribution commission to us and a lower expense ratio for you.

You receive monthly portfolio statements and quarterly performance reports. For active unlisted positions, our advisors share interim updates whenever there is material news, IPO filings, funding rounds, or exit opportunities. You can also reach your advisor directly at any time.

Unlisted shares are equity in companies that haven't yet listed on NSE or BSE, including pre-IPO companies like PhonePe and Zepto, established private firms like NSE and NSDL, and PSU subsidiaries. You own real equity held in your demat account. Safal Capital facilitates the transaction, verifies pricing against recent deal prints, and handles the full settlement.

There is no statutory lock-in for general unlisted holdings. However, if a company files a DRHP and lists, SEBI imposes a 6-month post-IPO lock-in on pre-IPO shareholders. Some primary issuances carry their own lock-in terms, which we disclose upfront.

Prices are set by supply and demand in the grey market, benchmarked against the company's last funding round, recent secondary transactions, and comparable listed peers. At Safal, we disclose the recent transaction range and our spread in writing before you commit.

Three routes: (1) IPO, shares become freely tradable on exchange after the lock-in period. (2) Secondary sale, we match you with another qualified buyer; this is the most common exit for non-IPO companies. (3) Company buyback, some companies periodically buy back shares from existing holders. We coordinate all three.

Unlisted shares held for more than 24 months qualify for Long-Term Capital Gains at 12.5% (post-Budget 2024). Held for less than 24 months, gains are taxed at your applicable income tax slab rate. We provide a complete capital gains computation at the time of exit.

An Alternative Investment Fund (AIF) is a SEBI-regulated pooled investment vehicle. Category III AIFs invest in unlisted equity, pre-IPO companies, and private credit. They are suited for sophisticated investors with a minimum ticket of ₹1 crore and a 5–7 year investment horizon who want diversified exposure to private markets.

Direct plans have no distributor commission, so their expense ratio is lower, typically 0.5–1% less per year than regular plans. Over a 10-year SIP, this difference compounds significantly. Safal Capital offers only direct plans, which means we earn no trail commission and our interests are fully aligned with yours.

We start by mapping every goal you have, retirement, children's education, a home purchase, and pricing each one in today's rupees adjusted for inflation. We then build a written plan that specifies how much to save, in which instruments, and when to review. The plan is reviewed annually and updated as your life changes.

Yes. Safal Capital (India) Limited operates under SEBI's regulatory framework and is registered as a Category III Alternative Investment Fund (Reg. No.: IN/AIF3/25-26/2089). All transactions are conducted in line with applicable SEBI regulations.

You can email us at investorgrievancedesk@safalcapital.in or call 7227906099. If your concern is not resolved within 30 days, you may escalate to SEBI's SCORES portal (scores.gov.in) or the NSE/BSE investor grievance cell. Our full grievance policy is available on the Grievance page.

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