Grievance Policy
Last updated: May 7, 2026
Safal Capital (India) Limited is committed to resolving investor grievances promptly and fairly.
How to Lodge a Complaint
- Email: investorgrievancedesk@safalcapital.in
- Phone: 7227906099
- Head Office: 350-A, New Cloth Market, O/s Raipur Gate, Sarangpur, Ahmedabad, Gujarat – 380002
- Branch Office: Office No. 608-609, ANAM-II, Ahmedabad, Gujarat – 380058
Escalation Matrix
| Level | Contact | Resolution Time |
|---|---|---|
| Level 1 | investorgrievancedesk@safalcapital.in | 3 working days |
| Level 2 | compliance@safalcapital.in | 7 working days |
| Level 3 – SEBI SCORES | scores.sebi.gov.in | 30 days |
External Redressal
- SEBI SCORES: scores.sebi.gov.in
- NSE: nseindia.com
- BSE: bseindia.com
- CDSL: cdslindia.com