Privacy Policy

Safal Capital (India) Limited ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit www.safalcapital.in.

1. Information We Collect

You may visit our website anonymously without providing personal information. We collect information when you:

• Register or execute a Customer Agreement with us
• Transact on the site
• Submit feedback or participate in surveys
• Subscribe to newsletters or mailing lists
• Request order status or support

Information collected may include: name, date of birth, email address, telephone number, postal address, login credentials, and financial information required for KYC/account opening.

Face Data: We use face data solely to capture liveliness for In-Person Verification (IPV) as mandated by SEBI for KYC purposes.

2. How We Use Your Information

• To provide and manage our services
• To process transactions and send related communications
• To inform you of special offers, upgrades, and services that may interest you (you may opt out at any time)
• For identification, registration, authentication, and online transactions
• To comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Safal Capital affiliates for service delivery
• Government, regulatory, and statutory authorities (SEBI, RBI, stock exchanges) when required by law
• Third-party service providers who assist in operating our website and services, under confidentiality obligations
• Sponsors in the event of contests or promotions (with your awareness)
• Credit/collection agencies for necessary credit checks and payment collection

4. Data Security

Our site uses 256-bit SSL encryption (GlobalSign Domain Validation CA-SHA256-G2) for all transactions. Your data is stored safely and securely and is not shared without your explicit request, except as required by law.

Customers are required to maintain secure passwords and are advised to change them frequently. Safal Capital is not responsible for loss or misuse of passwords.

5. Your Rights

• Access & Correction: If you believe any information we hold is incorrect or incomplete, email us at investorgrievancedesk@safalcapital.in
• Opt-Out: You may opt out of marketing communications at any time
• Data Retention: Personal data is stored as required by applicable law and regulatory requirements

6. Cookies

We use cookies to enhance your browsing experience and analyse site usage. Essential cookies are required for the site to function. You may disable non-essential cookies through your browser settings or our cookie consent banner. Disabling cookies may affect certain site features.

7. Links to Other Sites

Safal Capital is not responsible for the privacy practices of third-party websites linked from our site. We encourage you to review the privacy policies of any external sites before providing personal information.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically.

9. Contact

For privacy-related queries or to exercise your rights:

• Email: investorgrievancedesk@safalcapital.in
• Phone: 7227906099
• Head Office: 350-A, New Cloth Market, O/s Raipur Gate, Sarangpur, Ahmedabad, Gujarat – 380002
• Branch Office: Office No. 608-609, ANAM-II, Ahmedabad, Gujarat – 380058